Privacy & Security

Carriage Signature Homes acknowledges and takes seriously its obligations under applicable privacy and information protection laws. In the course of our work as a homebuilder we may collect the following information when necessary and relevant:
  1. Contact and mailing information such as name, address, telephone numbers, fax numbers and e-mail addresses;
  2. Employment information, credit information and personal references;
  3. Plans, specifications, Municipal and legal addresses and other particulars about the homes to be built for our customers;
  4. Insurance information;

We may need to collect other personal information depending on the circumstances, but we will ask you directly and ensure that you agree.

In order to provide you with the product and service you are purchasing from us it will be necessary at times to disclose certain of your information to third parties such as financial institutions, sub-trades, suppliers, legal advisors and warranty providers. To keep your personal information protected and confidential we will:
  1. Have our employees sign a confidentiality agreement;
  2. Ensure that privacy and confidentiality agreements are signed by any third party to whom personal information is made available;
  3. Have up to date computer security such as passwords, encryption and firewalls;

We will keep your information as long as is necessary to continue to meet your needs and any legal requirements we may have. However, once your personal information is no longer needed, we will destroy it.

You have the right to control your own personal information. As such, we will collect information about you on a voluntary basis. In some circumstances before we collect information from you we will have you complete a consent form, which authorizes our collection, use and disclosure of your personal information. If you have questions or concerns about the handling of your personal information or wish to withdraw your consent, please contact our Privacy Officer:

Percy Pouliot
#201, 9405-50 Street, Edmonton, AB T6B 2T4
Phone: 431-8812 Fax: 431-8819
e-mail : percyp@mancap.com

The Privacy Officer provides you with the opportunity to access your personal information that is held by us. If your personal information is incorrect, or has changed then please notify us of corrections. It is our policy to ensure that customers receive one complimentary copy of all the documents they have signed, to keep in their own personal file. If you require another copy of such information or further information, please contact the Privacy Officer. Please note, a nominal fee may be charged based on the volume of information requested or any actual costs created by the provision of your information.

If you have more questions about your privacy rights in Alberta please visit the website of the Office of the Information and Privacy Commissioner at www.oipc.ab.ca.